a.Going Beyond the Numbers: How We Are Benefiting From Our Experience with LibQUAL+
Carolyn Gutierrez, David Lechner, and Jianrong Wang (Richard Stockton College of NJ)

LibQUAL+®, a library survey tool, is designed to measure users perceptions of library services. The Richard Stockton College Library conducted LibQUAL surveys in 2005 and 2008. This presentation shares what the Library learned from its experience in the first survey and which adjustments stemmed from the analysis of the 2008 results. Come join us in exploring issues and solutions in library assessment!

b.Electronic Resource Management System (ERMS) Implementation: Who has the time?
Gracemary Smulewitz, Cathy Pecoraro, and Rebecca Martinez (Rutgers University)

Electronic Resource Management Systems (ERMS) have become essential tools to facilitate the daily work of managing electronic resources. However, not many institutions have implemented or even purchased one. Since most electronic resource managers are flooded with changes in the publishing and hosting world, the implementation process seems more than daunting and many feel that it cuts into their valuable management time. Ironically, the ERMS can help in that management. Rutgers Libraries has purchased an ERMS. Our presentation will focus on how the implementation has been approached and how the associated issues have been addressed.

c. ASK NJIT LIBRARY: A Natural Language Database Solution
Haymwantee P. Singh (New Jersey Institute of Technology)

View a demonstration of how ready reference questions can now be answered at NJIT through a natural language knowledgebase, called Ask NJIT Library that is updated every time a user asks a new but important question. Learn how your library can use this new tool to help users get answers faster and how libraries could collaborate to build such knowledgebases more efficiently.

d. Continuous Assessment Equals Continuous Improvement
Mark Thompson (Bergen Community College)

The use of an assortment of assessment tools in an on-going manner has enabled management to improve resources and services on a regular basis at Bergen Community College. This session will provide an overview of the Bergen Community College experience to date.

e. OLE Project Update
Marianne Gaunt, Grace Agnew, and Christopher Sterback (Rutgers University)

Presenters will provide an update on the Mellon-funded OLE Project to create a new open source library infrastructure, and seek input from participants on core modules, functionality, and standards.

f. The Benefits of a Collaborative Effort: Conducting an Inventory of the Collection
Debbie Pluss, Mark Sandford, and Kurt Wagner (William Paterson University)

This session describes an inventory project carried out by the Cheng Library. Personnel from throughout the library contributed to the scanning of the circulating collection. Cataloging and Library Information Systems staff developed reports to optimize the data collected. Cleanup was done collaboratively by Circulation and Cataloging in consultation with Collection Development. Because of the collaborative nature of the project, goals beyond a simple inventory were achieved. The project provided staff with a systematic look at each item so it could be evaluated. Many items were pulled either as second copies or condition problems and sent to Collection Development as candidates to be withdrawn. In addition, an organized effort at repair and rebinding was set up for books the Library wished to retain. A substantive, but initially unforeseen benefit was derived from the inclusion of the entire staff in the scanning process of the inventory. Working in pairs, personnel from though out the library came together, both professional and paraprofessional, many for the first time. While not quantifiable like many aspects of the inventory, the qualitative benefits were considerable and included not only widespread buy in for the project but an enhancement of the Library culture with a new sense of connectedness within the staff.

a. Assessing Information Literacy Outcomes, Part 1: Learning from Some Internal Experiences
Facilitator: Jacqui DaCosta (College of New Jersey)
Panel: Miriam Mlynarski (Camden Community College), Yvonne Roux (William Paterson University), Davida Scharf and Heather Huey (New Jersey Institute of Technology), Roberta Tipton and Donna Wertheimer (Rutgers University)

Whether students learn more from being assessed or not, they certainly take information literacy more seriously when assessment is involved. This session will provide you with examples of some very different home-grown information literacy assessment experiences, which you may want to try at your own institution. This session can be attended with or without the session "Assessing Information Literacy Outcomes, Part 2: Learning from Some External Experiences".

b. Building a Virtual Last Copy Collection
Moderator: Mary Mallery (Montclair State University)
Panel: Christopher Sterback (Rutgers University), Suxiao Hu (Montclair State University), and Pamela Theus (William Paterson University)

Panel members will report on building the virtual VALE Last Copy Collection with other New Jersey academic libraries in the JerseyCAT Union Catalog.

c. Our Voices, Our Stories, Ourselves: Encouraging Undergraduates (and Faculty) to Use Primary Sources
Angela Camack and Theodore Laabs (Sussex County Community College)

If you think primary sources are just for history classes, think again. Primary sources can be used for assignments, discussion starters and eye- and ear-catching ways to illustrate points in lectures in many disciplines. Our development of primary source collections and presentations arose from input from and assessment of the needs of the college where we work, reflecting an increased collaboration with faculty in collection assessment and teaching, and illustrating how librarians are the perfect people to develop and promote interdisciplinary endeavors.

d. Utilizing OPAC Search Logs and Google Analytics to Assess OPAC Effectiveness and User Search Behavior
Jia Mi and Cathy Weng (The College of New Jersey)

Using OPAC search logs to study how users search the library OPAC has been a method employed by many academic libraries to analyze OPAC effectiveness and user search behavior. Google Analytics is a new tool that can be connected to library websites to measure use patterns and trends. This breakout session will explain the study process of utilizing the above mentioned tools. Data collected from OPAC search logs and Google Analytics from The College of New Jersey Library will be analyzed. It is expected the study results will provide a clearer picture of user behaviors and help libraries design a more effective and user-friendly OPAC.

e. Koha, Evergreen, and Voyager: A Comparison of Their OPACs
Sharon Yang, Meghan Weeks, and Melissa Hofmann (Rider University)

The presentation will compare the OPACs of three integrated library systems: Koha, Evergreen, and Voyager.

f. Assessing Information Literacy Outcomes, Part 2: Learning from Some External Experiences
Facilitator: Jacqui DaCosta (The College of New Jersey)
Panel: Leslin Charles (Berkeley College), Martin Crabtree (Mercer County Community College), and Davida Scharf (New Jersey Institute of Technology)

Whether students learn more from being assessed or not, they certainly take information literacy more seriously when assessment is involved. This session will provide you with examples of some external/commercial information literacy assessment solutions, so that you can learn from the experiences of others. This session can be attended with or without the session "Assessing Information Literacy Outcomes, Part 1: Learning from Some Internal Experiences".

g. VALE and NJVid: Collaborating for our Future
Jane B. Hutchison (William Paterson University)

The Digital Video Licensing Committee of VALE and the NJVid grant are working together to provide video streaming for our members in New Jersey. A pilot began in 2006 and currently we have five companies offering video streaming licenses to members. This presentation will discuss the current possibilities as well as the possibilities for our future.

h. Moving Beyond the Reference Desk
Patricia H. Dawson (Rider University) and Katherine McGivern (Bergen Community College)

A panel discussion by VALE librarians who are using new modes of reference, including Field and Virtual Librarians. Each will discuss reasons for using non-traditional reference methods and elaborate on the experiences, challenges and successes of these new modes.

i. Library Research Awards: Celebrating Excellence in Student Research
Amy Clark (Brookdale Community College), Lisa Coats and Eleonora Dubicki (Monmouth University)

This session will share the process and outcomes of the inaugural academic library-sponsored research awards for student papers at Brookdale Community College and Monmouth University. We will discuss submission requirements, evaluation criteria, finding funding sources, promoting the awards, and student/faculty responses.

j. Open Source vs. Commercial Integrated Library Systems: A Comparison of Koha, Evergreen, and Voyager
Sharon Yang, Meghan Weeks, and Melissa Hofmann (Rider University)

The presentation will compare three integrated library systems (ILS): Koha, Evergreen and Voyager. The comparison will focus on the functionalities of each ILS.